Why Didn't I Say That?!: What to Say & How to Say It in Tough Situations on the Job

By Donald H. Weiss

Book Overview

"In difficult situations, words often fail. Now managers and supervisors can use this unique book as a way to prepare, plan, and even rehearse in advance for sticky situations. It presents actual... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0814479375
• ISBN13: 9780814479377
• Release Date: August 1996
• Publisher: Amacom
• Length: 224 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.7" x 6.0" x 9.0"
• Age Range: 17 years and up
• Grade Range: Grade 12 and higher