When the Little Things Count . . . and They Always Count: 601 Essential Things That Everyone in Business Needs to Know

By Barbara Pachter and Susan Magee

Book Overview

From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the little things -- the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or occupation. In this book, longtime business communications consultant and trainer Barbara Pachter offers 601 essential ways to approach every business situation and relationship with confidence and ease. With its empathetic tone and entertaining real-life anecdotes, When the Little Things Count . . . and They Always Count offers inspiration and advice to help get us to the next level of professionalism and success.

• Format: Paperback
• Language: English
• ISBN: 1569242909
• ISBN13: 9781569242902
• Release Date: August 2006
• Publisher: Balance
• Length: 192 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.6" x 5.5" x 7.3"

Customer Reviews

An amazing little book on manners

This is trully well worth buying and reading! I needed this information 30 years ago. How nice to see something to help people be more successful by doing and saying "the right thing"!

The Swiss Army Knife of Manners, Etc In The Business World

I just finished this book while flying to Chicago to work with a client. While I think I am on top of my game from a business manners perspective, I found myself running a checklist on me and how I handle myself in certain business situations and yes I found some holes in my armor. This is one of those books you need to have in your reference library. We all need help in handling ourselves in business situations that require that we put our best foot forward. Just remember to refer to this gem before you make a fool out of yourself and loose a very important client or worse in our highly competitive business world.

Counting the Essential Little Things

This book gives 601 little things that you probably already do know, but I bet that if you have to stop and think about them, you will realize that you do not remember them. A very good book that reminds us of the way to do things a little better than we were doing them now, and a reminder for the other 599 things that we were doing to keep on doing. This book gives something for everyone. I am glad that I bought it, and I will read it more than once, you can be sure of that.

Quick and Easy Guide for professionals

I enjoyed this book. It was an easy read book that gave good examples and good advice. Many times there were situations mentioned that I would have never thought would have mattered in a business environment. I learned many things on how to handle myself and appearance in a professional way. Many of the things mentioned in the book are easy to implement and take little time, others are larger. I would recommend this book to every student before entering the business work place.