Turn Calls Into Customers: Maximize Customer Experience with Your Call Center

By Judith A. Brown

In this competitive healthcare market, hospitals can't afford to turn away customers. But recent studies show that healthcare organizations aren't giving consumers the information they want, when they... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1601461909
• ISBN13: 9781601461902
• Release Date: January 2008
• Publisher: Healthleaders Media
• Length: 116 Pages
• Weight: 0.48 lbs.
• Dimensions: 0.3" x 7.1" x 9.1"