This title brings together contributions from authors from arange of countries who are recognized as leading figures in thisfield, both in an academic and a practical sense. It describes thestrategic aspects of KM and defines the underlying principles interms of management, life cycle, process, methods and toolsinvolved in this discipline. Several approaches to the running ofKM within organizations are then discussed. The influence of KM onthe performance of a company is analyzed and guidelines are givenon various KM approaches that can be used to achieve specificgoals.
Finally, several case studies of companies that have put KM atthe heart of their organizational strategy are given to demonstratehow this approach has been put into practice.
Given the practical approach taken by this book and theconsiderable advantages that a good handling of KM can bring to anorganization, this title will be of great interest to thoseinvolved in this field.