TQM Engineering Handbook

By D.H. Stamatis

Book Overview

Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.

• Format: Paperback
• Language: English
• ISBN: 0367448203
• ISBN13: 9780367448202
• Release Date: December 2019
• Publisher: CRC Press
• Length: 676 Pages