Total Quality Management (TQM) is a widely used programme in manufacturing to improve customer satisfaction, eliminate errors and waste, reduce cycle times, and increase sales and profits. This... This description may be from another edition of this product.
Jack Hradesky's TQM Handbook is probably the most comprehensive compilation of process control methods available. While any company needs to pick and choose those processes which best suit its operation, you can rest assured that this text will offer those that you seek, and then some. Jack Hradesky has presented a "nuts & bolts" manual of creating and sustaining a more productive manufacturing environment, and it belongs on every manufacturing executive's bookshelf.
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