The World of Customer Service

By Pattie Gibson

Book Overview

Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0840064241
• ISBN13: 9780840064240
• Release Date: June 2011
• Publisher: Cengage Learning
• Length: 224 Pages
• Weight: 1.09 lbs.
• Dimensions: 10.8" x 0.5" x 8.5"