The Truth Doesn't Have to Hurt: How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change

By Deb Bright

Book Overview

Ignoring someone's weaknesses only turns them into big-time company problems. Always praising and reaffirming a lackluster worker never turns them into the employee of the month. But when handled carefully, criticism--honest, genuine, hard-to-hear criticism--promotes trust and respect, motivates individuals, and serves as a catalyst for change. If that sounds far-fetched, it's because few understand how to properly give and receive the kind of critical feedback that brings positive results.In The Truth Doesn't Have to Hurt, executives, managers, team leaders--anyone whose job requires them to temper praise with a dose of reality--will learn how even they can: - Deliver the truth--and have it understood as being helpful- Create an atmosphere of acceptance- Avoid mistakes that sabotage an exchange- Control how they receive and can benefit from criticism themselves--even if it's presented badlyYes, the truth can hurt . . . today. But not telling the truth will hurt even worse--today, tomorrow, and the next day . . . until someone realizes that well-crafted criticism can reinvigorate and stimulate, putting a turbocharge into both workplaces and careers.

• Format: Paperback
• Language: English
• ISBN: 0814434819
• ISBN13: 9780814434819
• Release Date: October 2014
• Publisher: Amacom
• Length: 256 Pages
• Weight: 0.96 lbs.
• Dimensions: 0.6" x 6.0" x 9.3"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher