The Tenant Retention Solution: A Revolutionary Approach to Commercial Real Estate Management

By Howard K. Lundeen, Kathleen McKenna-Harmon, Laurence C. Harmon

This text teaches you the what, why, and how of starting a tenant retention revolution through hundreds of excerpts from more than 50 customer service books. Each customer service strategy is... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1572030089
• ISBN13: 9781572030084
• Release Date: June 1995
• Publisher: Institute of Real Estate Management
• Length: 238 Pages
• Weight: 1.34 lbs.