The Telephone in Business and Daily Life

By Natasha Cooper

Get through to the right person, communicate your needs, make a good impression, get people to return your calls, end a call gracefully… and more. Over 350 effective phrases, authentic scripts and... This description may be from another edition of this product.

• Format: Perfect Paperback
• Language: English
• ISBN: 0967775590
• ISBN13: 9780967775593
• Release Date: December 2003
• Publisher: Cooper Learning Systems
• Length: 112 Pages
• Weight: 0.60 lbs.