The Client-Centered Law Firm: How to Succeed in an Experience-Driven World

By Jack Newton

Book Overview

The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms.

In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

• Format: Paperback
• Language: English
• ISBN: 1989603327
• ISBN13: 9781989603321
• Release Date: January 2020
• Publisher: Blue Check Publishing
• Length: 314 Pages
• Weight: 0.94 lbs.
• Dimensions: 0.7" x 5.5" x 8.5"