The Baldrige: What It Is, How It's Won, How to Use It to Improve Quality in Your Company

By Christopher W.L. Hart

The Malcolm Baldrige National Quality Award has captured the imagination of corporate America even while it has ignited considerable controversy. While the quality movement began modestly over 70... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0070269122
• ISBN13: 9780070269125
• Release Date: June 1992
• Publisher: McGraw-Hill Companies
• Length: 281 Pages
• Weight: 1.50 lbs.
• Dimensions: 1.0" x 6.2" x 9.3"