The Arts of Influence: Soft Power and Distant Relationships

By Hugh MacDonald

Effective working relationships depend on our ability to go beyond our own interests and consider the needs of others. Despite this, the simple reality is that our needs must be met. Relationship... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1425175759
• ISBN13: 9781425175757
• Release Date: July 2008
• Publisher: Trafford Publishing
• Length: 284 Pages
• Weight: 0.84 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"

Customer Reviews

Best book on influencing strategic partners ...

Hugh MacDonald is the former head of global HR operations and knowledge management for CIBC - one of the big Canadian banks. He was in the right place at the right time and became one of the first HR executives to actually implement and manage a $300 million HR outsourcing deal. Others have written books on outsourcing strategy. Why outsource? What should you outsource? Who should you outsource with? This book is about the tactics of working day-to-day with outsourcing, and other, partners. It's full of ideas about relationship management that should delight both the neophyte HR consultant and the experienced pro. It's a pretty good handbook and worth shelf space. I give it four stars.