The Art and Skill of Dealing with People: Hundreds of Sure Fire Techniques for Getting Your Way with People at Work

By Yusuf Toropov and Brandon Toropov

Book Overview

The seemingly elusive ability to elicit the willing co-operation of others is important to an organization's and a manager's success. And today's ultra-competitive corporate atmosphere makes good... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1567313108
• ISBN13: 9781567313109
• Release Date: January 1999
• Publisher: MJF Books
• Length: 305 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 6.5" x 9.6"

Customer Reviews

attitude is everything!

Dealing with a mulitude of personalities, politics and conflicts can be a daunting task on top of just trying to fullfill the requirements of a job. This book breaks down the causes of on-the-job conflict to manageable simplicity by categorizing co-workers and managers into 4 motivational types - the lone ranger, the sharpshooter, the professor and cheerleader; as well as defining their basic approaches to their work. The author then addresses various conflict resolution scenerios in which you may find yourself with these different types of people. I found this to be a very useful book based on a simple premise: Attitude is everything when you want to do any job successfully, whether you are part of a team or a manager. Some scenerios were also applicable to parenting school-aged children and helping them to improve academically. I liked the lean & careful organization of this book - the fundamental message is very straightforward stuff without a lot of fluff! Also recommend Dale Carnegie's "How to Win Friends and Influence People."

Excellent Referrence Guide & Cool Desk Tool

Keep on your desk, open & read a bit a day. A huge supply of quality concepts. jimgioiosa@softhome.net