Persuasion is a verbal art that can bring enormous benefits to business people. Now Geoff Burch, the acclaimed alternative business guru, shows how everything from sales and negotiation to customer... This description may be from another edition of this product.
Aside from needing to ask my British friends what certain phrases meant, Geoff Burch's material is very funny. More importantly his book on the Art and Science of Business Persuasion is very informative. What I like about this book is the detail in which he covers specific business interactions that we all come across. He explains what customer service is and is not. His experience of work in the corporate world is vast and impressive. I highly recommend this book for anyone who is a student of persuasion and influence. Brent Arnold - Psychology of Persuasion Licensee
ThriftBooks sells millions of used books at the lowest everyday prices. We personally assess every book's quality and offer rare, out-of-print treasures. We deliver the joy of reading in recyclable packaging with free standard shipping on US orders over $15. ThriftBooks.com. Read more. Spend less.