Taking the Mystery Out of TQM: A Practical Guide to Total Quality Management

by Peter Capezio

Filled with practical tools, checklists, self-tests, guidelines and case studies, this book is designed to make every manager's or business owner's job easier--and their career and company more... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1564141977
• ISBN13: 9781564141972
• Release Date: January 1995
• Publisher: Career Press
• Length: 304 Pages
• Weight: 0.35 lbs.
• Dimensions: 0.8" x 7.0" x 9.9"