CONTENTS
The Journey.
Perception: How Things Appear. The Model and Us Frivolous Ones The Bull's Eye and the Rings Veneer Distortion by Omission Distortion by Commission The Art of No opinion The Dead-Fish Principle
Choice: How we Decide. The Incomparables Hidden Choice
Number: The Influence of Numbers on Policy.} Beware the Number Second Warning about Numbers Third Warning about Numbers Where Did That Number Come From? A Scale for Uncertainty It Will Definitely Happen, Perhaps Just Try to Measure It The GRIMP What Is a Job? The Professional and the Shaman Expert Creep Telling a professional from a Shaman The Shaman-Layman Contract The Audit Spinoff and Side Effect The Scientific Method Prophecy: Modeling the Future Casual Audits Serious Audits The Action Syndrome Limits Be of Good Cheer Notes Indexes