Start Saying Yes: Improving Customer Experience and Sales Through Positive Messaging

By Matthew Rouse and Matthew Rouse

Book Overview

A short read with massive impact.From seaside shops to big box stores, to the nay-saying servers of Portland, negativity is not only common, but it's also expected. This failure in both internal and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 179035160X
• ISBN13: 9781790351602
• Release Date: December 2018
• Publisher: Independently Published
• Length: 110 Pages
• Weight: 0.38 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"