Service Where it Counts ... Making a Difference on the Front Line

By David E. Reed

Where the rubber meets the road or The buck stops here are phrases that come to mind when you think of front-line employees and customer service. The company s reputation in the marketplace is formed... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0979800978
• ISBN13: 9780979800979
• Release Date: May 2008
• Publisher: CornerStone Leadership Institute
• Length: 80 Pages
• Weight: 0.30 lbs.