Service Thinking: The Seven Principles to Discover Innovative Opportunities

By Hunter Hastings and Jeff Saperstein

This book will introduce you to Service Science, Management and Engineering (SSME)--a term introduced by IBM to describe service science, which is the application of science, management, and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 160649662X
• ISBN13: 9781606496626
• Release Date: December 2013
• Publisher: Business Expert Press
• Length: 166 Pages
• Weight: 0.51 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"