Service Operations Management

by Roger W. Schmenner

Boasting a strong managerial orientation, this text explores service operations. It differentiates service operations issues from those associated with manufacturing while showing how common aspects... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 002406811X
• ISBN13: 9780024068118
• Release Date: January 1995
• Publisher: Prentice Hall
• Length: 576 Pages
• Weight: 1.80 lbs.
• Dimensions: 0.9" x 7.2" x 9.5"