Service Design Based on ITIL V3: A Management Guide

by Arjen de Jong, Axel Kolthof, Jan Van Bon

This thorough series of titles looks at each of the ITIL V3 lifecycle stages in order to give readers a succinct but complete guide to the essence of that stage. This Management Guide is one of the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9087531257
• ISBN13: 9789087531256
• Release Date: June 2008
• Publisher: Van Haren Publishing
• Length: 165 Pages
• Weight: 2.60 lbs.
• Dimensions: 0.5" x 5.8" x 8.1"