Retail and Digital Banking: Principles and Practice

by John Henderson

Endorsed by the Chartered Banker Institute as core reading for the Personal and Private Banking module, Retail and Digital Banking looks at the changes that have occurred, including developments in onshore and offshore operations, call centres and the impact of technology and other critical factors in retail and digital banking. This book considers the evolution of retail banking services and the major role that technology has played...

• Format: Paperback
• Language: English
• ISBN: 0749482710
• ISBN13: 9780749482718
• Release Date: October 2018
• Publisher: Kogan Page
• Length: 280 Pages
• Weight: 0.87 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"