Reliability Simplified: Going Beyond Quality to Keep Customers for Life [With CDROM]

By H. James Harrington and Leslie P. Anderson

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• Format: Hardcover
• Language: English
• ISBN: 0070270511
• ISBN13: 9780070270510
• Release Date: December 1998
• Publisher: McGraw-Hill Companies
• Length: 384 Pages
• Weight: 2.05 lbs.
• Dimensions: 1.3" x 7.6" x 9.5"