Relationship Competence for Healthcare Management: Peer to Peer

By Jennifer Landau, Elio Borgonovi, E. Borgonovi

Healthcare organizations depend on managers to build effective peer relationships to manage complex patient needs. Today, top management is fighting the many headed monster Hydra from Greek Mythology. The organization is steeped in conflict between peers. But, as soon as one problem is resolved, two more have grown in its place. These appear to be personal conflicts, but instead follow patterns of dysfunction. This book provides the conceptual frameworks for identifying these and for developing peer to peer relationship competence in the healthcare organization.

• Format: Hardcover
• Language: English
• ISBN: 0230515967
• ISBN13: 9780230515963
• Release Date: December 2007
• Publisher: Palgrave MacMillan
• Length: 187 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.6" x 5.9" x 8.8"