Redesigning Thinking: How Service Design Is Solving Our 21st Century Challenges

by Clive Grinyer

The world doesn't work. Our governments make ill informed decisions without understanding the consequences. Our businesses create products and services without talking to the people who will use them. They create solutions that don't fit the people they are for and don't solve the problems they have.

There is a way to think more humanely, to create better business and navigate through complex systems to make things work. It's...

• Format: Paperback
• Language: English
• ISBN: 3111392821
• ISBN13: 9783111392820
• Release Date: June 2025
• Publisher: de Gruyter
• Length: 160 Pages