Quality Management: Creating and Sustaining Organizational Effectiveness

By Donna C.S. Summers

Quality Management: Creating and Sustaining Organizational Effectiveness, Second Edition explores how quality management has progressed from an emphasis on the management of quality to a focus on the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0135005108
• ISBN13: 9780135005101
• Release Date: April 2008
• Publisher: Pearson
• Length: 574 Pages
• Weight: 2.44 lbs.
• Dimensions: 1.1" x 7.8" x 9.1"