Proving the Value of Soft Skills: Measuring Impact and Calculating Roi

by Rebecca Ray, Jack Phillips, Patti Phillips

A Step-by-Step Guide to Showing the Value of Soft Skill Programs

As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why...

• Format: Paperback
• Language: English
• ISBN: 1950496635
• ISBN13: 9781950496631
• Release Date: August 2020
• Publisher: ASTD
• Length: 328 Pages
• Weight: 1.34 lbs.
• Dimensions: 0.7" x 6.6" x 9.3"