Thanks for the Feedback: The Science and Art of Receiving Feedback Well

By Tom SpinksKimberly Spinks-BurlesonLindsay Spinks-Shepherd, et al.

Book Overview

The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers but also family, friends, and in-laws they all have suggestions for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development but we dread it and often dismiss it. That s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace. The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we ve got it backwards and show us why the smart money is on educating r e ceivers in the workplace and in personal relationships as well. Coauthors of the international bestseller Difficult Conversations , Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education."

• Format: Hardcover
• Language: English
• ISBN: 0670014664
• ISBN13: 9780670014668
• Release Date: March 2014
• Publisher: Viking
• Length: 348 Pages
• Weight: 1.35 lbs.
• Dimensions: 1.2" x 6.4" x 9.2"
• Age Range: 18 years and up
• Grade Range: Grade 12 and higher

Customer Reviews

The House that Crack Built

I use this book as part of a unit on drugs, alcohol, and tobacco for my 6th grade health class. I teach in a suburban school, Grades K-6 where 6th grade students are building on the what they learned in 4th and 5th grade on the topic. The House That Crack Built provokes student into serious discussion of illegal drug trade, sale, and use. Through these discussions students look at the various people in the book and how...

taking responsibility for our own actions

i use this book continuously when working with patients with substance abuse. i have found it helps them to think about how our actions effect others... about how buy crack just isn't bad for the addict, but destroys the whole community. i read the other reviews about this book. the ones who are pessimistic, don't seem to be getting the point. the overall theme is taking responsibility for our own actions and considering the...

A simple, yet powerful story of cause and effect.

We already know that crack is bad for us. Do we really think about how many people are affected by the drug? Who really benefits? The stark reality of the pain caused by crack is depicted in this simple style reminiscent of The House That Jack Built. The book is thought provoking. The sing-song repetition helps the reader see the progression of pain. This is a great book for beginning a discussion on drugs and their...

Who Built This House?

Indeed, the market is saturated with texts documenting the rise of drug use in this country, subjecting readers to endless charts and statistics. Taylor's wonderfully written book of verse strikes home because of its simplicity. Readers are showm the progression of crack cocaine from the coca field to an inner-city alley. Using simple rhymme scheme, Taylor leaves readers with the message that many people, and therefore every...