Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

By Renée Evenson

Book Overview

Difficult personalities at work are unavoidable. But the problems that can result from them are not.

• Format: Paperback
• Language: English
• ISBN: 0814432980
• ISBN13: 9780814432983
• Release Date: October 2013
• Publisher: Amacom
• Length: 240 Pages
• Weight: 0.84 lbs.
• Dimensions: 0.9" x 5.9" x 8.8"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher