This self-training package combines an interactive CD-ROM and reference text, and aims to help anyone build good relationships with difficult people in the workplace. It covers communication, working... This description may be from another edition of this product.
OK, I must admit that I gave it 5 stars because I wrote it, and it's one of my favorites. The book is organized into three sections: one on creating productive relationships at work, one on dealing with difficult people (which led to Solving People Problems, also published by Amacom), and the third on dealing with difficult situations. What makes this book special is that each chapter is accompanied by a first-person interview, written completely in the interviewee's words, that addresses the topic of the chapter. The interviews are great and really bring the author's (my) ideas to life. Order it quick because the publisher just told me there are no more available.
A user-friendly guide to positive work-place relationships.
Published by Thriftbooks.com User , 26 years ago
Review by the author: This book is part of a series originally aimed at "office professionals," but it is appropriate for a much larger audience. Since, virtually every job requires some kind of contact with people, knowing how to create constructive relationships, on one hand, and cope with potentially destructive ones, on the other, are survival skills everyone needs. Polish Your People Skills makes them easy and fun to master.
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