Performance by Design: Sociotechnical Systems in North America

By James C. Taylor and David F. Felten

Book Overview

This volume offers an exploration of successful organizational change -- through the use of a purposeful, product-oriented vision shared by all members. It stresses the four pillars of sociotechnical... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0136564976
• ISBN13: 9780136564973
• Release Date: January 1993
• Publisher: Prentice Hall
• Length: 280 Pages
• Weight: 0.64 lbs.
• Dimensions: 0.5" x 5.5" x 8.5"

Customer Reviews

Outstanding for organizational redesign and design.

This represents a one of a kind. Socio-Technical Systems has been around for a long time but never a better read if you are really interested in designing for performance. Taylor and Felten have a proven track record and have done a great job with a difficult subject. They take you through the process of design step by step with a case study of examples. It's focus on systems thinking and defining organizations as a living system helps us redefine our view of organizational life. For organizational development and training practitioners this book is a must read.