End your day on time
People who say they can keep a secret usually can't
It pays to overestimate your competition
The best ideas cannot be stolen
Know when to say "It's none of your business"
Get paid for thinking rather than doing
Time in front of the customer is the best time of all
Be wary of unanimous agreement
Not every budget deserves your respect
Learn the art of picking up the check
In ninety brief chapters that range in topic from getting ahead to staying competitive, McCormack makes clear that doing business in today's climate still involves the same basic elements of human interaction--intelligence, creativity, and efficiency--that have always meant the difference between success and failure.