Negotiate Anything!: Secrets to Make Businesses Treat You Fairly. and for Businesses ... How to Pull Ahead of the Competition Through Excellent Customer Service.

By Lynn Wilson and Tom Wilson

Book Overview

Negotiate Anything is the culmination of a 30 year longitudinal study of customer service - the first ever. It has two audiences. For consumers, it presents secrets to make companies treat them... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0984618503
• ISBN13: 9780984618507
• Release Date: August 2010
• Publisher: Saxony-Coburn
• Length: 268 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"