Continuous Quality Improvement in Health Care: Theory, Implementations, and Applications: Theory, Implementations, and Applications

By Curtis P. McLaughlin and Arnold D. Kaluzny

Book Overview

Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. New to the Fourth Edition: - All chapters have been updated to reflect recent trends in healthcare including the more global focus of CQI. - New introductory chapters summarize the evolution of CQI and discuss the factors influencing the application and diffusion of CQI. - Several new chapters cover 'hot' topics such as the role of the patient in CQI, social marketing as an approach to CQI, assessing risk and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries. - A new companion volume of case studies

• Format: Paperback
• Language: English
• ISBN: 0763781541
• ISBN13: 9780763781545
• Release Date: September 2011
• Publisher: Jones & Bartlett Publishers
• Length: 619 Pages
• Weight: 1.94 lbs.
• Dimensions: 1.5" x 6.0" x 8.9"

Customer Reviews

Continous Quality Improvement in Health Care

Well this book was interesting. I did enjoy it and it arrived in great condition. Would not have known it was used.

Required Reading

The book is great for the purpose I bought it for. There is a lot of of technical information in the book. I would recommend this book to the student that has or is taking Health Care Administration.

Continuous Quality Improvement In Health Care

The book is an excellent overview of quality improvement in health care. It is easy to read, yet comprehensive enough to provide insight into this topic.

Back to the Basics

This product is one of the best in its field. If you want to have a great text for your class then this would be it.

Continuous Quality

What can I say...it's a text book. Yes it has valuable information and at times can be a heavy read!