Features Interactive format, workbook approach Ability to personalize plan to address individual needs and preferences Helpful hints from others with diabetes and from hcps ("I wish I had done... or "It s easier if...") Success stories from others with diabetes Suggested questions to ask of hcps Space for hcps to write goals, suggestions, etc. Conversational, upbeat tone without ignoring the serious implications of failinf to manage diabetes successfully Brief introductions for each chapter providing key information and motivation"
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