Itsm and Charm in SAP Solution Manager

by Nathan Williams

Are you ready to forever simplify the way your company processes and attends to service requests? With AIM and ChaRM, SAP Solution Manager provides the functionality you need to do just that--and this book provides everything you need to know to take advantage of it You'll find both the background and the configuration steps you need to have the major service functionalities up and sailing smoothly in no time.

1. Comprehensive Introduction...

• Format: Hardcover
• Language: English
• ISBN: 1592294405
• ISBN13: 9781592294404
• Release Date: January 2013
• Publisher: SAP Press
• Length: 903 Pages
• Weight: 5.75 lbs.
• Dimensions: 2.3" x 7.2" x 9.2"