Beyond Engagement: Seven Management Innovations That Make Companies Irresistible
Work is undergoing a revolution. Most companies are lagging. Others are blazing a new path. Which one are you?
The world of work has changed. We use cutting-edge technology but are still drowning in email. AI, robotics, and automation are growing explosively, yet we work more hours and get less sleep. The economy is growing, yet productivity has stalled, and wages have not kept up with the cost of living. Companies are spending more than $45 billion a year on benefits and perks, yet more than a quarter of employees feel disengaged at work.
After ten years studying these problems and nearly three years analyzing data from Glassdoor and other sources, world-renowned research analyst Josh Bersin has the answer--and it starts with companies that are managing to thrive in this new age of work. Instead of relying on old management practices, these "irresistible" companies, including Johnson & Johnson, Salesforce, and Google, are reimagining the nature of work while managing to increase profit and engagement. From his research, Bersin has identified seven new management principles that are the key to success: Teams, not hierarchyWork, not jobsCoaches, not bossesCulture, not rulesGrowth, not promotionPurpose, not PRProductivity, not tools.
Filled with fascinating data, insights, and examples from companies such as Johnson & Johnson, PwC, Nike, Facebook, the Cleveland Clinic, Costco, Mastercard, and Etsy, Irresistible provides a playbook for building a thriving company that employees--and Wall Street--will love.
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