Impleminting TQM Sml Med Sized Bus

By Richard M. Hodgetts

Small- and medium-sized companies need special help when it comes to implementing their own quality programmes. This hands-on guide provides them with real-life examples of American companies that... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0814402909
• ISBN13: 9780814402900
• Release Date: January 1995
• Publisher: Amacom
• Length: 176 Pages
• Weight: 1.25 lbs.
• Dimensions: 1.0" x 6.3" x 9.3"

Customer Reviews

Great for those familiar with TQM, now leading the charge.

I have great personal experience with several different TQM systems having worked in large corporations. Now running a mid-size company, staffed with many great people lacking such experience, I needed help in taking my knowledge, getting a framework and implementing TQM on a shoe string budget in our company. This book is very practical, allows for plenty of flexibility given your business environment and can be used as a road map to getting your own business running even better. However, I do think its condensed nature lends itself best to someone who has lived in a successful TQM environment already. This book is for someone who has enjoyed the benefits of previous training and had some successes with TQM under their belt.