How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

By Jack Griffin

Book Overview

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work , a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include- ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work

• Format: Paperback
• Language: English
• ISBN: 0735204470
• ISBN13: 9780735204478
• Release Date: April 2010
• Publisher: Penguin Adult Hc/Tr
• Length: 256 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.6" x 7.4" x 9.2"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher