Hillstrom's Loyalty: Measuring Why it is So Hard to Grow a Business via Loyal Customers

By Kevin Hillstrom

Loyalty Programs. They are everywhere! And yet, companies keep going out of business. Ask any airline or retail brand for starters. If loyalty programs worked and it was more expensive to find a new... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1519244754
• ISBN13: 9781519244758
• Release Date: November 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 70 Pages
• Weight: 0.31 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"