Harvard Business Review on Increasing Customer Loyalty (Harvard Business Review Paperback Series)

By Harvard Business School Press

Book Overview

How do you keep your customers coming back-and get them to bring others? If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1422162524
• ISBN13: 9781422162521
• Release Date: April 2011
• Publisher: Harvard Business Review Press
• Length: 240 Pages
• Weight: 0.53 lbs.
• Dimensions: 8.3" x 0.5" x 5.5"