The fourth edition has been updated and streamlined throughout, and coverage of the latest research is incorporated in every chapter. Key new topics include emotional intelligence and the impact of diversity on teamwork. In addition, new ′Leading Virtual Teams′ feature has been added to provide guidance and tips to off-site teams that are using communication technology to facilitate their work on shared tasks.
Features:
- Examines basic group dynamics concepts, such as goals, norms, cooperation, and communication
- Reviews the main challenges that teams face such as conflict, decision making, problem solving, creativity, and valuing diversity
- Discusses the organizational context of teams including the impacts of organizational culture, virtual teamwork, rewarding teams, and team building
- An appendix contains tools and advice to help students in project teams