The Six SIGMA Revolution: How General Electric and Others Turned Process Into Profits

By George Eckes

Book Overview

Ein bemerkenswertes Management-Tool erobert die Unternehmen im Sturm: Six Sigma - ein erprobter Katalog von Managementtechniken und -methoden zur Fehlerreduzierung, Produktionssteigerung sowie zur Steigerung von Gewinn und Shareholder Value. "The Six Sigma Revolution" ist der ma gebliche Leitfaden zu dieser bahnbrechenden Methode, die bei einer breiten Palette von Geschäftsprozessen Anwendung findet - vom Finanzwesen zur Wertschöpfungskette (Supply Chain Management) bis hin zu Customer Service und Produktentwicklung. George Eckes hat Six Sigma erstmals bei GE Capital eingesetzt. In diesem Buch beschreibt er, wie jede einzelne Abteilung innerhalb einer Organisation Six Sigma nutzen kann und erläutert darüber hinaus spezielle Tipps und Techniken.

• Format: Hardcover
• Language: English
• ISBN: 047138822X
• ISBN13: 9780471388227
• Release Date: November 2000
• Publisher: Wiley
• Length: 288 Pages
• Weight: 1.30 lbs.
• Dimensions: 0.9" x 6.2" x 9.8"

Customer Reviews

Once , Twice, Three Times Over

As an Organizational Development consultant I had heard of Six Sigma. I knew that it had to do with quality-but that was about the extent of my knowledge. Then, I came across this book by George Eckes, The Six Sigma Revolution. I must confess I am on my third reading of this book. No, it's not that I'm slow-quit the contrary. It is simple that George supplies the reader with so much information-it's not something that a beginner will be able to absorb all at once. Let's remember Mr. Eckes is a Six Sigma expert. My first read was for general understanding and pleasure. Pleasure? Yes, this book was a pleasure to read. I must admit I was expecting and ready to delve into a highly techno-speak, two cups of coffee to stay alert book. George you surprised me! You give the reader real business and personal examples of Six Sigma concepts so that even the beginner can grasp what Six Sigma strategies and tactical components are all about. For example, what better way to learn about DOE then through Eckes mother-in-laws'lasagna recipe. George shows the readers what is needed to be in place before an organization even considers implementing Six Sigma, through holding the gains that Six Sigma achieved. I have read two other books on Six Sigma since picking up George Eckes, The Six Sigma Revolution. One, was a cute fable about implementing Six Sigma, this added nothing to my knowledge. And the other, let's just say that I don't have enough coffee in the pot to make it through the book. George your books takes center stage in my learning and understanding the power of Six Sigma. When done right you show us all it will be nothing less than a revolution.

Intriquing Application for Business & Beyond!

I read the Six Sigma Revolution because of my facination with exploring ways to improve the quality of life, both as it relates to business as well as to relationships and life generally. Every now and then an author comes along who not only has technical expertise but also has both feet on the ground. George Eckes has painted a picture that illustrates not only mastery of Six Sigma content, he also exemplifies giftedness by communicating profoundly detailed concepts and principles with clarity and simplicity. And he paints his picture with splashes of fun and humor.I believe that anyone who is committed to improving effectiveness and efficiency in their world, whether in their business or in their personal lives, can benefit significantly by reading the Six Sigma Revolution. I'm looking forward to getting a copy of his next book, Making Six Sigma Last.

Powerful and Understandable

This book was not only helpful in understanding what Six Sigma is, but how to practically implement the initiative. George Eckes takes what could be a cumbersome and difficult concept of quality improvement and makes it understandable and down right exciting. The "Six Sigma Revolution" is certainly a must read for anyone who desires to improve the efficiency and effectiveness of their organization.

Six Sigma without hyperbole & mysticism

Most of the Six Sigma books seem to fall into two camps. The first camp creates a mystical, magical program that promises results on the order of GE and Motorola if you only believe. The second camp repeats the promise in the intro and maybe the first chapter then serves up a repackaged statistics 101 course (and 201 if the book weighs more than 5 pounds). This book doesn't make promises - it explains, it illuminates, and even entertains in places.