Faster, Fewer, Better Emails: Manage the Volume, Reduce the Stress, Love the Results

By Dianna Booher

Book Overview

"Will open your eyes to a whole new way of thinking about email--its purposes, structure, improper uses, security risks, and productivity strategies." --Marshall Goldsmith, #1 New York Times-bestselling author

Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email.

Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail

How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry.

With more than three decades of experience analyzing emails across various industries for corporate clients, Dianna Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow. In this book, you will learn how to:

Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last Write concise emails that get read so you get a quick responseOrganize a commonsense file storage system that helps you find documents and emails quickly to attach and sendPresent a professional image when you email prospects, customers, and coworkersBe aware of legal liabilities and security risks as you send and receive email

• Format: Paperback
• Language: English
• ISBN: 1523085126
• ISBN13: 9781523085125
• Release Date: June 2019
• Publisher: Berrett-Koehler Publishers
• Length: 144 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.5" x 5.4" x 8.4"

Customer Reviews

Excellent book

Whenever people think about writing, they think about grammar and proofreading and proper English. However, there are other elements that we need to consider in order to write a good text, even it is an e-mail. In this case, Dianna Booher not only teaches you to write well, but to use the e-mail properly.