Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process

By Peter Merrill

Book Overview

Failure of a quality initiative, either in part or in whole, can happen to any organization. What differentiates successful organizations is that they learn from their failures and do it right the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0873897331
• ISBN13: 9780873897334
• Release Date: April 2009
• Publisher: ASQ Quality Press
• Length: 360 Pages