Customer Satisfaction Guaranteed: A New Approach to Customer Service, Bedside Manner, and Relationship Ease

By Robert Kausen

This practical book, now in it's fourth printing, is a perfect introduction to a profound understanding about people, relationships, and service. Kausen's light and pragmatic style makes easy reading... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0945787553
• ISBN13: 9780945787556
• Release Date: January 1988
• Publisher: Life Education
• Length: 144 Pages
• Weight: 0.50 lbs.