Culture Matters: Decision-Making in Global Virtual Teams

By Norhayati Zakaria

Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.

• Format: Paperback
• Language: English
• ISBN: 103217935X
• ISBN13: 9781032179353
• Release Date: September 2021
• Publisher: CRC Press
• Length: 252 Pages
• Weight: 0.79 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"