Continuous Improvement Tools, Vol. 2: A Practical Guide to Achieve Quality Results

By Richard Y. Chang

This Practical Guidebook is designed as a quick and easy-to-use reference to support your process-improvement activities. Read it when you or your team are working on an effort that is: stalled;... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1883553016
• ISBN13: 9781883553012
• Release Date: May 1993
• Publisher: Pfeiffer & Company
• Length: 131 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.4" x 7.0" x 9.9"

Customer Reviews

Continuous Improvement tools

This author is very professional and the team knows their systems. I have enjoyed their format for years.

Wonderful and portable idea book and reference

This slender little book is a handy desk guide that covers some important continuous process improvement tools. It gives a quick "how to" for the following tools that are the foundation of CPI: Tree, Pareto, Sequence Flow, Process Flow, Scatter, Run, Control and Histogram.Granted, the run and control charts would merit a book unto themselves, but that misses the point of this book - it's a handy reference and idea book that takes up little briefcase space for consultants or desk space for anyone who is involved in CPI or measurement and analysis of any kind. I take mine with me when I am working on projects at client sites, and have found it invaluable when I am developing processes and procedures because it gives me ideas when I am writing the measurement sections of those documents.I give it five stars for clear descriptions packed into a slim book and its thorough coverage of some of the most important tools available to a CPI practitioner or consultant.