Continual Service Improvement Based on ITIL V3: A Management Guide

By Axel Kolthof, Arjen de Jong, Jan Van Bon

Book Overview

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9087531281
• ISBN13: 9789087531287
• Release Date: June 2008
• Publisher: Van Haren Publishing
• Length: 145 Pages
• Weight: 0.60 lbs.
• Dimensions: 0.5" x 5.8" x 8.1"